Monthly Archives: November 2010

links for 2010-11-24

#IAmSpartacus goes viral on Twitter – it's a social media object lesson … The hashtag #IAmSpartacus is a wonderful piece of social media play as thousands copied Chambers and sent it trending around the world. Who doesn’t like Spartacus and … Continue reading

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links for 2010-11-08

Employees No Longer Baggage, but Blessing While employees have always been the front line of customer interactions for brands, particularly those in the service industry, a number of factors of late have brought them more to the fore, including a … Continue reading

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